Questions & Answers
If you have a question that is not answered below please feel free to contact us by email at support@junkcarzone.com or call our Toll-Free number (800) 669-3598 .
How do I get an offer for my junk car?
You can complete the form online or speak with the purchasing department directly by calling (800) 669-3598.
Do I have to be available in person when my junk car is removed?
It is preferable for you to be there in person to receive the payment but we can also arrange for our tow truck driver to pick up without you present.
What happens to my car after it's removed?
In most cases, your car will be crushed and the metal and old parts are recycled.
How do I check on the status of my car removal?
You will be issued a Reference ID which you can enter in the check status form sent to your email, or you can call and speak with a team member (800) 669-3598.
What does Junk Car Zone do?
We make it simple to sell your junk car, truck, van or SUV and get it removed for free. With nationwide coverage and quick pick up times, we make offers on all cars regardless of condition.
How long will Junk Car Zone take to remove my junk car?
After you get an offer, we will schedule an appointment to remove your car within 24-48 hours. In a lot of instances, this process is completed the same day.
Do I have to pay anything to Junk Car Zone?
No, the service is absolutely free. You will not pay us for anything. In fact, we pay you to remove your car.
What if I own the car but don't have my title or registration?
We can still help you if you lost the title to your car. Our title clerks can guide you through the process of getting a new title, or depending on your location and the age of your vehicle other paperwork may be acceptable instead.
How does Junk Car Zone make money?
Due to higher demand on scrap metal, most cars we buy are recycled. More than just metal is recycled from each car: plastic, old parts, engines and even batteries.
What cities does Junk Car Zone purchase and remove junk cars from?
Our services are offered Nationwide across the US.
Can you pay me in any way other than cash?
Yes, we can pay you by check if this is the payment method you prefer. You will be able to discuss your payment preference with us before your vehicle is picked up.
How do I know I will receive payment for my car?
We will verify the amount with you before the time of pick up. We assure you, every offer we make is valid and payment will be received. Thousands of happy customers have sold us their car, and you check out our reviews on Facebook.
When can I expect payment for my car?
You will receive payment in the form of cash or check at the time of pickup before your car is removed.
What types of cars do you accept and remove?
We accept all types of cars: wrecked, damaged, totaled, or any other damage. We also make offers on running used vehicles.